What we did:
  • WeChat
  • Douyin

Case Study ST Group

ST Group is an international association of enterprises with diverse functions and a wide partner network of warehouses, elevators, and logistics terminals. The company specializes in agricultural commodity export and comprehensive logistics support for these shipments.

Key export destinations include China, India, Iran, Algeria, CIS countries, and the Middle East. The Group’s resources enable it to provide a full cycle of services for international buyers: from procurement and document processing to logistics and final delivery of the products.

The company had prior experience exporting to China, even maintaining a Chinese legal entity and a local partner, but lacked a fully developed digital presence on Chinese platforms. They were exploring new channels for promotion and partnerships to achieve a systematic market entry.

BACKGROUND

Lack of a comprehensive digital presence on key Chinese platforms (WeChat, Baidu, etc.).

Insufficient brand awareness among Chinese B2B buyers.

Difficulty in building trust without an online company presentation.

OBJECTIVES

  1. Increase brand recognition among Chinese B2B companies.
  2. Establish a foundational digital presence on the key platform, WeChat, and open an advertising account in Baidu.
  3. Highlight the reliability and scale of the company’s logistics infrastructure.

WHAT WE DID

  • Registered and verified the official service account for the company on WeChat. Populated the account with essential base content.
  • Configured the menu, auto-reply, and welcome message.
  • Opened an advertising account in the Baidu ecosystem in preparation for the subsequent B2B promotion launch.

RESULTS

  • Successfully verified the WeChat account in a short timeframe (1.5 weeks).

  • Opened a Baidu advertising account using the Russian legal entity.

INSIGHTS

Mates Asia has provided ST Group a solid foundation for digital promotion in the Chinese market. Despite the temporary changes, the company has managed to obtain existing tools for further development in the region.

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